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  1. Home>
  2. Industries>
  3. Industrial
PRTG Logo

Converged industrial
IT & OT monitoring in
a single tool

  • Unified overview of your entire IT, OT, and IIoT infrastructure in a single pane of glass
  • Health and condition monitoring of components like PLCs, IPCs, or control systems
  • Monitoring of industrial devices of the most important manufacturers
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OverviewChallengesbenefitssensorscustomer storiesFAQ

5 reasons why experts monitor industrial IT with PRTG

IT/OT convergence, Industry 4.0, and increased digitalization all shape the way the production floor connects and interacts with IT. This interconnectivity makes it crucial to have a central overview of your entire infrastructure.

  • Get out-of-the-box support for common industrial standards & protocols (OPC UA, MQTT, Modbus, and more)
  • Collect data about the factory floor and IIoT from industrial gateways
  • Keep an eye on industrial ethernet devices in your OT environment
  • Visualize your environment in dashboards that bring together IT, OT, and IIoT elements
  • Extend the functionality of common industry solutions with comprehensive monitoring

Paessler PRTG is trusted by 500,000 users worldwide

Siemens
Truma
Bosch
rexroth
SMS group

IT/OT convergence makes industrial IT monitoring with a single solution essential

Traditionally, classic IT networks were monitored separately from OT components, if the OT was monitored at all. Because of the increased digitalization and connectivity of OT environments, however, keeping an eye on both IT and OT becomes more and more important. So why should you monitor industrial IT?

Showcase of how PRTG converges IT and OT monitoring into one holistic monitoring software
Checkmark that symbolizes that every team gets the data it need for its work

Get the right data to the right teams

Previously segregated teams now rely on each other. For example: IT teams are responsible for ensuring that the data generated by machines on the factory floor makes its way to the cloud, while industrial engineers or managers might need access to that data to make decisions regarding the production line or to implement predictive maintenance strategies. All teams need to work from the same data, but they need different views of it.

Symbol of a face mask, which is intended to illustrate protection against problems

Prevent issues with root cause analysis

Because data flows through several systems, all gears need to work flawlessly together: if one doesn’t work, other processes will be impacted, too. If a failure occurs, a simple alert to troubleshoot the issue is not enough. Teams need to understand the root cause of a problem to prevent it from happening in the future. But to find the root cause, teams need to look across systems and interfaces.

Two arrows, each spanning a semicircle, which together form a circle. This circle symbolizes continuity

Keep data flowing without interruption

Digitalization has made it vital to be able to generate and analyze insights using data from all parts of the enterprise. Data created on the factory floor must be aggregated and sent to upstream on-premises or cloud systems for processing. Because this data travels across OT and IT networks, it’s essential to monitor that it flows correctly through various interfaces and touchpoints in the infrastructure.

PRTG OPC UA Server

Discover our new product extension Paessler PRTG OPC UA Server

Do you want to have a full overview of your OT environment in your supervisory and control systems – including traditional IT network components like routers, switches, firewalls, and more?

PRTG OPC UA Server consolidates monitoring data from your OT network and the IIoT in your control system. View all your data in one place for centralized monitoring and alarms. 

Find out more

Start monitoring the health, status and condition of machines, control systems, devices, and more across your IT and OT networks with our industrial IT monitoring solution PRTG.

Talk to an expert
Watch a Demo

Our users give top ratings for monitoring with Paessler PRTG

Gartner peer insights
spiceworks
Capterra
G2
Trustpilot

Why PRTG is the industrial IT monitoring tool of your choice

Minimize failures and downtime

  • Receive real-time alerts if there is an issue, for example, if a machine is down
  • Prevent downtimes with condition monitoring & preventative maintenance
  • Analyze historical data to identify patterns & trends for future planning

Control the consumption of energy

  • Know how much energy machines and devices are using in the long run
  • Collect energy usage data from IoT sensors or from supervisory & control systems
  • Identify areas where you can reduce energy consumption most efficiently

Continuously watch the watchers

  • Monitor control systems like SCADA or execution systems like MES
  • Keep an eye on the environment that these systems run in
  • Watch CPU load, memory, storage, performance, or related databases

Collect data from various sources

  • Benefit from support for IT protocols & industry standards and protocols alike
  • Collect data directly from IIoT hardware sensors on the production lines
  • Integrate industrial gateways like INSYS icom to get access to shop floor data

Make the network more secure

  • Use PRTG alongside common cyber security tools & intrusion detection systems
  • Continuously check for potential breaches or suspicious and unusual activity
  • Keep track of what is generating traffic in the network round the clock

Ensure the continuous flow of data

  • Ensure that the data required for analysis or processing moves without interruptions
  • Monitor the continuous flow of data at critical interfaces & touchpoints in the infrastructure
  • Watch data collection (factory floor), processing (gateway), and analysis (upstream target)

Extend 3rd-party tool functions

  • Extend capabilities of passive monitoring tools like Rhebo with active monitoring
  • Maximize cyber security monitoring and analysis by integrating PRTG and Moxa
  • Integrate PRTG with tools for monitoring retrofitted machines, like Schildknecht

Discover some of our preconfigured PRTG sensors for monitoring industrial IT.

What IT/OT monitoring looks like in PRTG

Diagnose issues with your industrial IT infrastructure by continuously monitoring your industrial devices, edge computing environment, IT hardware, applications, and more. Show monitoring data in real time and visualize it in graphic maps & dashboards to identify problems more easily. Gain the visibility you need to troubleshoot issues before they become critical.

Detailed graphical view of an industrial cabinet including the graphical view of the monitoring data of this cabinet in PRTG

PRTG dashboard for monitoring an industrial cabinet

Graphical visualization of the Rhebo integration in PRTG and the associated monitoring

Custom PRTG map for visualizing Rhebo integration & monitoring

Detailed 3D graphical representation of a production line. Graphical elements are placed at various points along the line to show how these elements are monitored in PRTG.

Keeping an eye on your production line with PRTG

Gartner peer insights

“Great interface, intuitive, full REST support. custom scripts, rest sensors add extra value. We have been using PRTG for 10 years now in multiple environments and use cases. it has by far the best interface and very easy to setup without prior experience.”

Read the complete review at Gartner Peer Insights

Start monitoring the health, status and condition of machines, control systems, devices, and more across your IT and OT networks with our industrial IT monitoring solution PRTG.

Talk to an expert
Watch a Demo
Detailed view of a complete industrial production line, including cameras, control terminal, automated gripper arms, and more

Industrial IT monitoring brochure: Get to know PRTG in the industrial environment

In modern, digitalized industrial environments, the worlds of IT and OT are interconnected. This includes programmable logic controllers, industrial PCs, smart industrial gateways, and IoT sensor technology, as well as traditional IT infrastructure components like network switches, routers, and wireless components.

Read our brochure about industrial IT monitoring with PRTG and find out how you can bring your IT and OT environments together in a single view.

Download Brochure

The PRTG advantage: Preconfigured sensors for monitoring your industrial environment

Beyond out-of-the-box integrations for all classic IT standards, PRTG offers a REST API as well as
JSON, OPC UA, Modbus, and MQTT support. Easily integrate OT components, IoT hardware sensors, as well as IT devices and applications with our preconfigured PRTG sensors.

MQTT Round Trip

The MQTT Round Trip sensor monitors the availability of a Message Queue Telemetry Transport (MQTT) broker (server), connects to the broker as a publishing and subscribing client, and sends the data packets using a predefined topic. It can show the following:

  • Time it takes the publisher to connect
  • Time it takes the subscriber to connect
  • Round trip time (RTT) of the message (after both publisher and subscriber connected)
  • Round trip status
MQTT Round Trip
MQTT Round Trip

DICOM C-ECHO

The DICOM C-ECHO sensor monitors the availability of Digital Imaging and Communications in Medicine (DICOM) capable systems and devices by sending C-ECHO requests to the target system. C-ECHO is also known as DICOM-Ping. It can show the following:

  • Average response time of the C-ECHO request
  • Minimum response time of the C-ECHO request
  • Maximum response time of the C-ECHO request
DICOM C-ECHO
DICOM C-ECHO

OPC UA Server Status

The OPC UA Server Status sensor monitors the server status, uptime, and diagnostic information of an OPC Unified Architecture (OPC UA) server. It can show the following:

  • Server status
  • Uptime
  • Number of rejected requests and sessions
  • Number of security-rejected requests and sessions
  • Number of subscriptions, sessions, session timeouts, and session aborts
OPC UA Server Status
OPC UA Server Status

Beckhoff IPC System Health

The Beckhoff IPC System Health sensor monitors the system health of a Beckhoff Industrial PC (IPC) via OPC Unified Architecture (OPC UA). It can show the following:

  • Available memory
  • CPU load
  • CPU and mainboard temperature
  • RAID controller status
Beckhoff IPC System Health
Beckhoff IPC System Health

See the PRTG Manual for a list of all available sensor types.

Get your free white papers

Preview image to download a whitepaper about IT/OT monitoring with PRTG

White paper I

In modern industrial IT, the right teams need the right data. Our guide shows how to implement holistic monitoring that brings elements from IT, OT and IIoT into your dashboards.

Download white paper
Preview image to download a whitepaper about IT/OT monitoring with PRTG and the use of dashboards

White paper II

Our second guide gives you inspiration and ideas for dashboards that feature IT, OT and IIoT data – all in one place. We show you what truly convergent industrial dashboards look like!

Download white paper

Start monitoring the health, status and condition of machines, control systems, devices, and more across your IT and OT networks with our industrial IT monitoring solution PRTG.

Talk to an expert
Watch a Demo

“PRTG has become an essential part of the entire plant production process, from planning to acceptance by the customer. So much so that we are currently toying with the idea of expanding our portfolio to offer support for plants, even after they are operational.”

Frank Schweisfurth
SMS group

“We have known PRTG for many years. We have selected this solution because it integrates natively into the industrial operational technology environments that we offer to our customers in the region.”

Miguel Ángel López Ávila, General Manager
SE3

“In the past, the enterprise and the industrial network were completely separated with very different requirements, such as security versus productivity. We see that within OT, monitoring is not widely used yet for several reasons, but processes are depending on IT systems more and more. The need for a reliable OT network is growing rapidly, and that’s where PRTG comes in.”

Pascal Vercammen, Digitalization & IT Department Manager
Process Automation Solutions

“We appreciate the flexibility of PRTG and how it grows together with the company, supporting our needs to also digitalize the factory floor and monitor not only standard IT infrastructure but also factory equipment.”

Sandeep Rai, Network and Security Team Lead
Nobia AB

Success stories from our customers

Companies around the world trust PRTG Network Monitor when it comes to ensuring that their IT systems run smoothly.

Brand logo of FTP

F.T.P. relies on Paessler PRTG for high-performance monitoring

F.T.P. has 20 years of experience providing IT consulting to the most established automotive companies in Italy’s Motor Valley. System integration, cyber security, managed services, and industrial technology are their main areas of expertise. From a strong focus on the enterprise environment to the world of SMEs: F.T.P. offers high-value monitoring services through PRTG and enters new markets, including OT.

Read full case study

Brand logo of SMS group

Paessler PRTG helps SMS group to digitize the production of steel

SMS group GmbH provides production plants for the steel industry worldwide that rely on modern control technology as well as automation systems with corresponding real-time networks. The company uses PRTG to ensure performance and reliability during the construction, testing, and start-up of metallurgical plants (steel production plants), and thereby optimizes the quality of its production lines.

Read full case study

Brand logo of Siemens
Brand logo of Siemens

Paessler PRTG is perfectly suited for monitoring the Industrial Automation DataCenter from Siemens

Siemens AG is a German corporation that focuses on industrial automation and digitalization, building infrastructure, distributed energy systems, rail and road mobility, and medical technology. Its Industrial Automation DataCenter (IADC) is an individually configured data center for on-site use in manufacturing. PRTG monitors all components of the IADC, providing a comprehensive overview. 

Read full case study

Industrial IT partners recommended by Paessler

Our selected partners have the industry-specific knowledge & professional consultants to guide you
on your journey towards a comprehensive monitoring solution for industrial IT.

Brand logo of CANCOM
Brand logo of connect
datwyler
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
Process Automation Solutions brand logo
MATHEMA GmbH brand logo

Industrial IT monitoring: FAQ

What is industrial IT?

Industrial IT refers to the application of modern information and communication technologies in industrial processes and manufacturing environments. It involves the integration of various IT systems, software, and hardware components to optimize and automate industrial operations, enhance productivity, increase efficiency, and improve overall business performance.

The goal of industrial IT is to create a more interconnected, data-driven, and efficient industrial environment. It can be applied across various industries, including manufacturing, energy, transportation, healthcare, agriculture, and more.

The integration of technology into industrial processes can lead to cost savings, improved product quality, increased safety, reduced downtime, and better utilization of resources.

What is the role of monitoring industrial IT?

Industrial IT monitoring plays a crucial role in maintaining and optimizing the performance of industrial processes, systems, and equipment. It involves the continuous collection, analysis, and visualization of data from various sources within an industrial environment.

The primary purpose of industrial IT monitoring is to ensure that operations are running smoothly, identify potential issues or anomalies, and enable timely intervention to prevent disruptions.

Industrial IT monitoring is also a proactive approach to managing industrial processes and equipment. It enables companies to enhance efficiency, reduce downtime, increase product quality, and maintain a competitive edge by leveraging real-time data and insights for continuous improvement.

What benefits does the convergence of IT and OT provide for the manufacturing sector?

IT/OT convergence, referring to the integration of Information Technology (IT) and Operational Technology (OT) systems, offers several compelling benefits for organizations in various industries. Here are some reasons why you should consider IT/OT convergence:

  • Improved visibility and decision-making: Converging IT and OT systems provides a unified view of both business operations and industrial processes. This comprehensive visibility allows for better-informed decision-making, as you can understand how IT data (like business metrics) and OT data (like production metrics) interact and impact each other.
  • Efficient data utilization: IT systems are adept at handling and analyzing large volumes of data, while OT systems generate vast amounts of operational data. Convergence enables the efficient utilization of data from both domains, leading to insights that were previously hidden when the systems were separate.
  • Enhanced efficiency and productivity: When IT and OT systems are integrated, processes can be streamlined and automated more effectively. This leads to increased operational efficiency, reduced manual intervention, and ultimately higher productivity.
  • Predictive maintenance: Converged systems enable the implementation of predictive maintenance strategies. By analyzing data from IT and OT sources, you can predict equipment failures and schedule maintenance activities before issues cause downtime or disruptions.
  • Cost savings: By optimizing operations through data-driven decisions, reducing downtime, and minimizing equipment failures, IT/OT convergence can lead to significant cost savings in terms of maintenance, energy consumption, and resource utilization.
  • Security improvements: While convergence increases connectivity, it also highlights the importance of robust cybersecurity measures. By addressing security concerns across both IT and OT domains, you can enhance overall system resilience and reduce vulnerabilities.
  • Adaptation to industry trends: Modern industries are becoming more digitalized and interconnected. IT/OT convergence positions your organization to adapt to these industry trends effectively and remain competitive.
How can an industrial IT monitoring tool help me?

An industrial IT monitoring tool like Paessler PRTG can provide you with a range of benefits:

  • Real-time visibility: An industrial IT monitoring tool allows you to monitor your industrial processes and equipment in real time. You can visualize critical data such as temperatures, pressures, flow rates, and other process variables, giving you an instant overview of your operations.
  • Anomaly detection: The monitoring tool can automatically detect anomalies or deviations from normal operating conditions. This early detection helps you identify potential issues before they escalate into larger problems, allowing for timely intervention and maintenance.
  • Data analytics: Industrial IT monitoring tools often include analytics capabilities that allow you to perform in-depth analysis of your data. You can identify patterns, correlations, and trends that can guide decision-making for process improvements and operational strategies.
  • Remote monitoring: Many monitoring tools offer remote access, enabling you to monitor your operations from anywhere. This is particularly useful for overseeing multiple sites or when you need to make quick decisions while off-site.
  • Alerts and notifications: The tool can send alerts and notifications when predefined thresholds are exceeded or anomalies are detected. This ensures that you're promptly informed about critical situations that require attention.
  • Regulatory compliance: For industries with regulatory requirements, monitoring tools can help you collect and document the necessary data to meet compliance standards. This simplifies reporting and auditing processes.
  • Data visualization: Monitoring tools often include customizable dashboards and visualizations that allow you to present data in a clear and understandable format. Visualizations make it easier to track key performance indicators and make informed decisions.
  • Improved decision-making: Access to real-time and historical data empowers you to make informed decisions based on accurate information. This can lead to better strategic planning and operational execution.
  • Integration with other systems: Many monitoring tools can integrate with other software systems, such as ERP (Enterprise Resource Planning) or CMMS (Computerized Maintenance Management System), creating a unified ecosystem that enhances overall operational efficiency.
What is a sensor in PRTG?

In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.

Get more deep-dive information about industrial IT monitoring

Graphical depiction of an industrial Production line

Monitoring a production line with PRTG

Read about how a biological scientist with an IT background and an IT network administrator built an inexpensive yet powerful production monitoring system with PRTG and simple sensors connected to a Raspberry PI.

Read Blog Article
Graphical depiction of an complete industrial production line

Free webinar: PRTG keeps an eye on your industrial IT

Watch this free webinar to get an overview of our PRTG sensors for industrial IT (MQTT, Modbus, OPC UA, and more). In addition, we’ll show you use cases to demonstrate how these sensors can help you master your daily challenges in IT and OT monitoring.

Watch free webinar
Collage of various PRTG articles on the topic of Industrial IT

Resources for industrial IT monitoring at a glance

For more insights into and information about PRTG in the industrial sector, have a look at our industrial resource center page. Find out about use cases, industrial IT knowledge, industrial alliances, and Paessler-recommended industrial IT partners.

Find industry resources
PRTG Logo

Start monitoring the health, status and condition of machines, control systems, devices, and more across your IT and OT networks with our industrial IT monitoring solution PRTG.

Talk to an expert
Watch a Demo

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    Paessler PRTGMonitor your whole IT infrastructure
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  • PRTG extensions
    Extensions for Paessler PRTGExtend your monitoring to a new level
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Monitoring with PRTG

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