Custom alerts and data visualization let you quickly identify and prevent email service outages.
You know the drill - your Monday morning starts with a flood of tickets about email issues, and suddenly everyone's looking to you for answers. As an IT professional, you need to spot and fix email server problems before they impact your users.
That's where Paessler PRTG transforms your email infrastructure monitoring from reactive firefighting into structured management. Whether you're managing on-premises Exchange servers, Microsoft Azure services, or AWS cloud environments, PRTG helps you stay ahead of issues through pre-configured sensors and API integration. Your mail servers get the attention they need while detailed metrics and site usage analytics support reliable email service delivery.
As an IT administrator or system engineer, you're the guardian of your organization's email infrastructure. Every new service provider, server, and security requirement adds complexity to your daily monitoring tasks. We've designed PRTG to make your complex email server monitoring manageable through templates and API integration, focusing on the metrics that matter most to you. Let's explore how our monitoring software helps you handle your biggest challenges.
When your users complain about slow email service, you need answers fast. PRTG serves as an early warning system, actively monitoring server response times, timeout rates, and connection status through dedicated IMAP sensors. You'll get immediate alerts when performance metrics indicate drops, not after your users start complaining.
Use dedicated email accounts for monitoring to get accurate tracking. With our network monitoring software you keep tabs on secure connections while helping you analyze site usage patterns to identify potential bottlenecks.
Your email infrastructure isn't simple, and neither are your monitoring needs. Using pre-configured templates and API integration, PRTG adapts to your specific setup, whether you're running Linux-based IMAP servers, Microsoft Azure email services, or hybrid configurations.
While Microsoft 365 mailboxes need their own specialized sensors, the IMAP monitoring capabilities excel at keeping your on-premises mail servers running smoothly. You get detailed connectivity monitoring and live metrics across your entire email ecosystem.
You know how quickly server performance issues can cascade through your email infrastructure. That's why PRTG continuously tracks essential metrics including CPU utilization, memory usage patterns, and network connectivity timeout rates.
We've optimized our sensors for medium performance impact, so you can monitor your IMAP servers without overwhelming your resources. This means you'll spot and fix issues before they spread across your user base.
Diagnose network issues by continuously tracking IMAP server metrics. Show response times and other key metrics in real time. Visualize monitoring data in clear graphs and dashboards to identify problems more easily. Gain the overview you need to troubleshoot email infrastructure issues.
Device tree view of the complete monitoring setup
Custom PRTG dashboard for keeping an eye on the entire IT infrastructure
Live traffic data graph in PRTG
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In your world, email downtime isn't just an inconvenience - it's a business emergency that puts you in the spotlight. That's why we've built the monitoring capabilities of PRTG to help you maintain rock-solid service reliability through templates and API integration. Here are the tools you'll use to keep your email infrastructure running smoothly across all service providers and platforms.
PRTG comes with more than 250 native sensor types for monitoring your entire on-premises, cloud, and hybrid cloud environment out of the box. Check out some examples below!
The IMAP sensor monitors an email server via the Internet Message Access Protocol (IMAP). It checks the content of emails for certain keywords. It can show the following:
The Microsoft 365 Mailbox sensor monitors a folder of a Microsoft 365 mailbox via Microsoft Graph. It can show the following:
The Exchange Mail Queue (PowerShell) sensor monitors the number of items in the outgoing mail queue of an Exchange server. It can show the following:
The SMTP&IMAP Round Trip sensor monitors the time it takes for an email to reach an Internet Message Access Protocol (IMAP) mailbox using the Simple Mail Transfer Protocol (SMTP). It sends an email via the parent device (an SMTP server) and then scans a dedicated IMAP mailbox until the email arrives. It can show the following:
The Exchange Mailbox (PowerShell) sensor monitors mailboxes of an Exchange server. It can show the following:
See the PRTG Manual for a list of all available sensor types.
Custom alerts and data visualization let you quickly identify and prevent email service outages.
PRTG is set up in a matter of minutes and can be used on a wide variety of mobile devices.
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UVexplorer integrates tightly with PRTG to bring fast and accurate network discovery, detailed device inventory, and automatic network mapping to the PRTG platform.
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Paessler and Plixer provide a complete solution adding flow and metadata analysis to a powerful network monitoring tool.
Real-time notifications mean faster troubleshooting so that you can act before more serious issues occur.
Network Monitoring Software – Version 24.4.102.1351 (November 12th, 2024)
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When your email service is critical to business operations, you need monitoring that prevents problems, not just reports them. You get:
Your email infrastructure has multiple moving parts across various service providers. PRTG helps you keep track of everything with:
You need to know exactly what's happening in your email infrastructure. Track the metrics that directly impact your service reliability:
In today's threat landscape, you can't afford gaps in your email security monitoring. To stay protected you can count on:
In PRTG, “sensors” are the basic monitoring elements. One sensor usually monitors one measured value in your network, for example the traffic of a switch port, the CPU load of a server, or the free space on a disk drive. On average, you need about 5-10 sensors per device or one sensor per switch port.
Paessler conducted trials in over 600 IT departments worldwide to tune its network monitoring software closer to the needs of sysadmins. The result of the survey: over 95% of the participants would recommend PRTG – or already have.
Paessler PRTG is used by companies of all sizes. Sysadmins love PRTG because it makes their job a whole lot easier.
Bandwidth, servers, virtual environments, websites, VoIP services – PRTG keeps an eye on your entire network.
Everyone has different monitoring needs. That’s why we let you try PRTG for free.
